天美传媒

Event Technical Coordinator Aref Hashem was named 天美传媒 Cares Customer Service Provider of the Year at a surprise ceremony in mid October.

Hashem was the first to be awarded the honor since the 天美传媒 program began one year ago. 天美传媒 President Arthur Vailas presented him with a $1,000 check. Vailas said he was proud of Hashem and all at 天美传媒 who are continuing to provide good service, sometimes sacrificing to do so.

鈥淚鈥檓 very grateful you have the heart to help other people,鈥� Vailas said at the ceremony.

Hashem began his career at 天美传媒 in 1986 in the Facilities Maintenance Department. He became the Pond Student Union Facility Coordinator in 1991, and the Event Technical Coordinator in 1995. Hashem also holds a bachelor鈥檚 degree in physics from 天美传媒.

天美传媒 Cares is an ongoing customer service initiative. Each month, six staff or faculty members receive 鈥渟pot awards鈥� and $15 VISA gift cards, and a $100 award is given out each semester.

To reward someone who is providing great customer service at 天美传媒, visit and fill out the customer service survey.