FAQs
Note: These FAQs are related to the transition to Canvas. For instructions and information on how to use Canvas see our Canvas Support Page.
天美传媒's has more robust articles about 天美传媒 Canvas.
Per Adam Bradford, Interim Provost and Vice President for Academic Affairs, no courses will be taught in 天美传媒 Canvas until August 2025. Absolutely no students will be using 天美传媒 Canvas before August 2025, with no exceptions.
- 24/7 Support: Use the Help menu in 天美传媒 Canvas to access the Support Hotline or Chat.
- ITRC Support: Chat with the ITRC via the Help & Training menu (M-Th 8 AM–7 PM; F 8 AM–5 PM).
- Knowledge Base: Explore 天美传媒-focused articles, videos, and resources in the .
- 天美传媒 Canvas Access: Faculty can access on the Canvas Transition website. Links to 天美传媒 Canvas will be added to My天美传媒 and the Quicklinks when 天美传媒 Canvas is open for both students and faculty.
- Courses in Canvas: Request sandbox courses via the after completing the 天美传媒 Canvas Faculty Essentials course.
- Moodle Migration: Export content from Moodle, import it into Canvas, and review for accuracy. Use the and guides.
- Moodle Access: Faculty will still have access to Moodle 天美传媒 courses from Fall 2021–Fall 2024 after the transition to 天美传媒 Canvas.
- Content Accuracy: Approximately 60% of Moodle courses import well. Migrate essential, up-to-date courses and refer to the guide.
- Third-Party Tools: Check for existing tools or submit requests via the .
- Sharing Content: Share individual items or entire courses using the export and import features in Canvas.
- Adding Users: Submit the to add instructors or TAs. No students will be in 天美传媒 Canvas until Fall 2025.
- Canvas Templates: Use Canvas Frameworks for pre-built templates and tools to streamline course design and setup.
- Course Evaluations: Academic Affairs is currently reviewing the course evaluation process. Updates will be shared as soon as a decision is made.
- Additional Support: Visit the 天美传媒 Canvas Transition webpage for comprehensive training, resources, and support throughout the Canvas transition.